Book Mark

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Company
Company Type:
Mulitnational Corporation
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Other -- Others

Enterprise Technical Support (Fresher's)

Chennai
0-1 Years

CSS Corp




Job Description :• Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.• Troubleshoot Product, Codes and Configuration issues• Ensure consistent customer satisfaction• Document all communication with customers in the CRM• Interface with international customers• Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC

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Company Name:
CSS Corp
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