Other -- Others
Customer Service Representative
Basecamp Data Solutions
We are looking for highly motivated, energetic and skilled agents with excellent English communication skills for our US Clients.
Job Description
- A highly confident individual with excellent communication skills in the English language.
- Must be able to converse in neutral or American accent
- Identify customers’ needs, clarify information, research every issue and provide solutions or alternative
Requirements
- Previous experience in a customer support role
- Strong verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be aware of how to approach new potential customers
- Efficient enough to manage heavy calls flow
Eligibility
- Must have at least 1- 2 years of working experience preferably as a CSR
- At least a bachelor’s degree and additional English language course will be a plus
- English proficiency is must since customers are based in the USA.
- Willing to work in night shifts.
Fresh candidates are encouraged to apply.
Note: This is a Hyderabad based position please do not apply if you are not from Hyderabad
More Info:
Company Name:
Basecamp Data Solutions
Email: