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Quality Manager - RCM

chennai
7-8 Years

AGS HEALTH



o Be a role model to the team and practice MERIT, which are the core values of AGSo Performs audits for the AR production users (Both voice and non-voice).o Should be involved in both Transaction level audits and process level audits (depending on availability)o Ensure all supervisors and assistant managers are performing their job responsibilitieso Identify all process gaps between all department/vertical hand-offs and fix themo Also conduct an “Open Office†discussion for 2 hours every fortnight with all team members to discuss any issue concerns pertaining to client and AGS policies and/or procedureso Conducting monthly one-2-one discussions and performance reviews with all supervisors, assistant managers, team leads and desk heads across all your processeso Conduct Skip level meetings with at least one or two team members and leads every montho Challenge poor performance of processes in a positive and constructive mannerRequired skill and experience: Minimum 8 years of experience in relevant field of which minimum of 5 years in Quality role and currently be at Assistant manager and above role preferably from US Healthcare RCM Industry Excellent written and spoken English Self-starter who strives for self and team excellence Flair for client satisfaction Attention to detail and concern for accuracy Excellent time management skills and multi-tasking ability Excellent team motivator Compliant to rules and regulations

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AGS HEALTH
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