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Private Ltd
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Senior Associate

Chennai
4-8 Years

Cognizant Technology Solutions




Delivery ManagerQualification:B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BEResponsibility:
Business / Customer• • Understand and articulate complex problems related to the specific technology.• • Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations Support presales and create marketing collateral such case studies and capability deck.• • Capture and present project’s capabilities to prospective clients in a way that highlights the unique selling proposition of Cognizant solutions.• • Interface with community network to retain technology competitiveness.• • Work with the client team to address escalations.• • Implement change requests and engineering tasks.• • Lead the technical discussions in customer governance calls.• • Interact with the user / customer / first level management.• Project / Process.• • Handle specific technologies within projects.• • Contribute
to HLD, LLD, Implementation and test plans.• • Participate in technical audits.• • Identify opportunities for automation, standardization and stabilization of environment.• • Understand technical requirement and translate into design.• • Lead TIP initiatives and coordinate with CoE for the implementation of the same.• • Prepare/update/review run books/SOP/knowledge articles on specific technology areas.• • Plan Prepare and execute change process and change implementation and standardize the change process.• Contribution to reducing COD by performing the following:• • Left shift,.• • Identifying and driving the CSI and automation initiatives.• • Prepare templates, checklist and guidelines on Due diligence, Transitions and KT.• People / Team.• • Enabling the L1/L2 team members to enhance their skill sets.• • Deliver technology training through Academy and/or within project group for technologies/ tools.• • Participate in recruitment and act as a buddy to new hires.• • Proactively support team building and on boarding efforts via mentoring contributions.• • Contribute to knowledge management activities by creating case studies, technical artifacts, and reference architectures related to your technical domain.  

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Cognizant Technology Solutions
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