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More Info:

Employee Type:
Company
Company Type:
Mulitnational Corporation
Refe. Nr:
Phone:
9500088018
Customer Service -- Others

Customer Relationship Officer

Chennai
1-3 Years

Hinduja Global Solutions


Company Description

Hinduja Global Solutions (HGS) wasestablished in India under the name ALIT (Ashok Leyland InformationTechnology), providing information technology services in 1993 with just oneclient and 25 employees.

 ALIT was merged with Hinduja FinanceCorporation (HFC) in 2000 to form HGS. Between 2000 and 2003, HGS wonbusinesses of major international clients, who were among the leaders in theInsurance & Telecom industries, thus establishing itself as a major playerin the contact center industry. 2003 also marked the company's entry intointernational markets, with the establishment of its center in Manila.

With an aggressive acquisition strategyin place, HGS acquired Customer Contact Center Inc., a leading call centercompany located in the Philippines. In 2006, HGS acquired AFFINA LLC, a contactcenter and database management and marketing research company.

 In 2010, Careline Services, a UK-based contactcenter management services provider was acquired. In 2011, HGS acquired Online Support Inc, Canada based Customer RelationshipManagement Company and HCCA Business Services (P) Ltd (HCCA), a prominentplayer in Human Resource Outsourcing (HRO) domain in India.

 By virtue of these acquisitions, HGS today offersits clients nearly four decades of contact center experience and leadershipdating back to 1973. HGS currently has a global footprint of 55 deliverycenters in India, the United States of America, the United Kingdom, Canada,Mauritius, France, Germany, Italy, Jamaica, the Netherlands, and Philippines.Job Description

 Job Position : Customer Relationship OfficerJob Category : Customer Service, Voice Process (Domestic)

 Work Location: Chennai Compensation : 95,578to 145,578 LPA + incentives depends on performance Qualification : # Minimum:+2 or Diploma pass # Any Graduation including BE, B.Tech (Arrears acceptable) #Batch: 2013, 2014 and 2015 passed outs Desired

 Experience : 0 to 1 year Shifts : Rotationalshits Desired Skills : # Excellent communication skills in any one regionallanguage {Tamil, Telugu, Malayalam, Kannada, Hindi} # Candidate with moderateEnglish speaking skills desirable # Basic understanding of computer knowledgeand telecomm industry # Self-Confident, objection handling skills, customercentric, flexible for shifts

Job responsibilities :

# Handling Inboundcustomer calls

# Resolving customerqueries and issues over phone Please carry below documents (mandatory) :

# Updated Resume Copy

# Photo ID Proof(passport/PAN Card/Aadhar Card/Voter ID/Driving license/College ID Note: Youcan mention the reference as "Gabriella" Walk-In Date : From 17th Febto 19th Feb 2016 Walk-In Time : 9:30 AM to 3:00 PM only Walk-In Venue : HindujaGlobal Solutions, #23, Cathedral Garden Road, Nungambakkam, Chennai 600 034

 Landmark: Behind Palm Groove Hotel, Next toBRS Hospital Qualifications # Minimum: +2 or Diploma pass # Any Graduationincluding BE, B.Tech (Arrears acceptable) # Batch: 2013, 2014 and 2015 passedouts Additional Information Contact Person : Gabriella - 9566211274


Key Skill(s)

others

More Info:

Company Name:
Hinduja Global Solutions
Email:
hariprasad.b@teamhgs.com

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