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Immediate Opening For Enduser Computing Management |System Engineer L1

chennai
1-3 Years

Precision Group




We are looking for System Engineer at Chennai with 1 to 3 years of experience possessing the following skills:Position System EngineerLevel L1 SupportSeniority level AssociateEmployment type Full timeJob Function End user SupportNumber of Vacancies 25Industry Information Technology ServicesEducation B.E/ B. Tech / Diploma / Any UGReporting to Service Delivery Manager /Team LeadWindows Support 24/7Job Description• Trouble shooting of all types of Hardware (Desktops, Laptops, Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)• Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 10)• Good experience in Installation, configuring troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 IBM Lotus note.• Installation and Managing of antivirus products• Taking Regular data backup and restoration of data mail backup of MS outlook (PST files).• Installation, Configuration of Biometric devices.• Configuring troubleshooting of Desktop/Laptops for L1 level Managing data backup and recovery.• Managing of DNS, Active Directory, basic window server• Troubleshooting basic thin client issues.• Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing Switching ).• Call logging to ISP for LAN / WAN link PRL line issues having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences.• Configuring Troubleshooting of Network printers, scanners Local printers at L1 Level.• Installation, configuration of Antivirus Cementech MacAfee• Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support Call support.• Configuration and support for iPad iPhone.• Deployment and complete user configuration of new and guser PC workstation profiles utilizing window 7 or 10 Operating System.• Monitoring the GSD and ITAM Software Requests by Remedy ticketing tool and giving support through remote by using RDC/dame ware mini remote control/SCCM Client tool and Support Center.• Installation and managing of Video conferencesRequired Candidate Profile• Minimum 1 to 3 years experience in a similar End user support role• Any Bachelor s degree / diploma (without any backlogs)• Certification course completion on MCSE /CCNA will be added advantage.• Willing to support under 24/7 support.• Provide user support to quickly diagnose and resolve desktop issues.• Good verbal written communication skills.Note: Kindly ping your updated CV to resourcing@precisionit.co.in and mention the Job Code as mentioned above.

Key Skill(s)

MCSE /CCN MS office.

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Precision Group
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